When your house floods in CT (8 emergency steps)

flooded house

When your house floods in CT, even if just a small amount, finding the right help can be a daunting task–but avoiding it or not calling the right people can cost tens of thousands of dollars years later.

Here are 8 fast steps you can take immediately to keep your family and home safe.

1. If you’re injured, immediately call 911

2. If it is unsafe, immediately evacuate the premises

3. If possible, stop the water from coming in

The fastest way to stop water from continuing to flood your house is by turning off the main water valve in your house, which may be in the basement or outside. If you are a renter, skip this step.
While this may not be possible for in all house floods in CT (such as for houses on the Connecticut River when it overflows) it’s possible to turn off water in almost all other situations.

4. Turn off any electricity to your home

To stop future potential problems, turn off the fuse box if possible.
Do not walk through water to get there. If you cannot reach the fuse box because of water or other debris, evacuate the premises immediately.

5. Evacuate yourself (and everyone else) from the home and affected area

If the flooding is small and local, maybe a bucket’s worth of water in the bathroom, make sure everyone (including any children or furry friends) are in a safe and dry part of your house. However, if the water is more then a few gallons even if you’re not sure, make sure everyone is out of the house and sheltered safely. In natural disasters, this may be a temporary shelter, or if it’s a small problem specific to your house a neighbor’s house will do just fine.
Serious water damage can result in a compromised infrastructure and it’s best not to take any chances.

6. Call for help

No matter what the state of your house, objects can be fixed or replaced–but humans cannot be.
The three urgent calls that should be made are:
  1. Call 911 if roads, other houses, or other buildings are at risk of flooding. You should also report if you cannot drive due to flooding or if anyone is injured. [source]
  2. Renters: call your landlord. Once you are safe, let them know what happened.
  3. Homeowners: call your insurer. Call your insurer and explain that your home has suffered water damage. Make sure to clarify whether you need to wait for an adjuster to visit your home before you begin the cleanup and repair processes. [source]

7. Document everything with photos and videos

Once the danger has passed, do not clean anything.

With the help of police or fire, who can likely tell you if the situation is safe to reenter, use your camera to begin taking videos of everything. Walk-through videos are great because they may show aspects of the damage that individual photos may not, although both are helpful.

This is incredibly important for insurance claims and to begin the remediation process.

Do not move anything yourself. The Red Cross has a small guide to make sure that you avoid contact with bacteria or hazardous waste during this process.

8. Call house flood experts

There are 4 types of crews you will likely need:

  1. Remediation crews to verify that the home is safe to reenter. Do not take a chance on your home–a floor collapse can be deadly, and there are experts who are trained to verify the safety of a flooded home.
  2. Cleaners to help with hazardous removal and debris. This will make sure to keep you and your family safe from any bacteria or mold.
  3. Water remediation experts and carpenters to take care of any damage floors, ceilings, or walls. This can be a hefty construction job, but many companies (such as our own) have these experts work together side-by-side.
  4. Mold remediation experts to find any hidden long-term products. FEMA has some instructions on post-flood mold and mildew, but since many insurances will cover this we highly suggest doing it right the first time instead of finding tens of thousands in mold damage later.

BONUS: How to find experts on-call for plumbing, mold, fires, or house floods in CT

Do you have a go-to expert team that can help you in any urgent situation?

We’ve written a whole guide on how to find mold experts in CT, but the same basic principles hold true for all professionals who deal with emergencies in your home.

In fact, most of our customers find us because of a mold, fire, or flooding emergency in their house–and then keep us in their phone contacts for any other last-minute crisis that might pop up.

Want to hire home disaster experts you can build a relationship with? We can get you a quick quote–just click here!

See our real customer reviews on Google, Yelp, Facebook, Home Advisor, BBB, Thumbtack, or Angie’s List.

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